COLUSA, CA (MPG) – Colusa County has submitted an application to the California Public Utilities Commission to activate the 211 system locally, county officials announced in recognition of National 211 Day on Feb. 11.
The county is working in partnership with Help Central Inc., which operates Butte-Glenn 211, to establish the service.
The 211 system provides free, confidential information and referral services 24 hours a day, seven days a week. The service connects residents to community resources, including housing, food assistance, health care, mental health services and employment support.
While the county awaits approval from the California Public Utilities Commission, officials have launched an online community resource database at HelpCentral.org. The database will serve as the foundation for the full 211 system once activation is complete.
The website is now available and allows residents to search for local low-cost and no-cost programs and services. Officials noted the database remains under development and may not yet include all available services.
Residents also may access live help text services by texting their ZIP code to 898211. Text line hours are 7 a.m. to 8 p.m. Monday through Friday and 9 a.m. to 5 p.m. Saturdays.